Booking a trip
Generally, for non-European Union (EU) citizens, the following documents are commonly required:
- Passport: ensure that your passport is valid for at least six months beyond your planned departure date from Italy.
- Visa: depending on your nationality and the purpose of your visit, you may need a visa to enter Italy. Remember to check the specific visa requirements for your country. Note that some countries are exempt from requiring a visa for short stays.
Keep in mind that entry requirements may vary, so it's essential to stay informed and ensure that you have all the necessary documentation well in advance of your travel date. For the most accurate and up-to-date information, please speak to our Booking Agents.
Play Italy encourages you to make your reservations as early as possible, especially if your travel dates are limited. The earlier you book, the easier it will be for us to arrange the perfect custom-made vacation for you. Please note that our tours do not have fixed arrival and departure dates, allowing you the flexibility to travel on your schedule.
Each trip is unique and includes different services. The tour packages featured on our website include accommodations, private transfers to and from various destinations, boat tours, museum and attraction tickets, and guidance from Italian local experts.
Flights, changes in the itinerary, or additional hotel nights before and after your journey are not included. These can be added during the reservation process by contacting our Booking Agents directly via email.
Yes, when you choose your preferred trip, you will need to select the number of travelers and the number of rooms you'd like to have. You will be then asked to select the room type based on occupancy. Play Italy offers the opportunity to choose the most appropriate accommodation to enhance your travel experience.
Play Italy guests can book with confidence. You have the flexibility to modify your travel plans up to 21 days before your scheduled arrival date. Please note that all changes are subject to rate differences. Furthermore, during the high season, hotel availability may vary.
Yes, Play Italy periodically sends out coupons to all users subscribed to our newsletter. We strongly encourage subscribing to benefit from these offers! These coupons provide discounts that can be used offline during the booking process with one of our Booking Agents.
Our Play Italy tours come with our dual-tier travel packages:
- QUALITY Experience includes:
- Accommodation in 4-star hotels or unique locations
- Private transfers
- Standard seats for high-speed train transfers among cities
- Tours shared only with small groups
- Our Italian Experts to guide you around
- Assistance pre, during and after your trip
- PREMIUM Experience includes:
- Accommodation in 5-star hotels or one-of-a-kind locations
- Private activities and tours
- Private transfers
- First-class seats for high-speed train transfers among cities
- Our Italian Experts to guide you around
- Premium assistance pre, during and after your trip
Flights to and from your destinations are not included in the cost of the tours listed on our website. However, if you prefer, you can contact our Booking Agent to help you book your flights as well.
Travel insurance is not included in our packages and will need to be purchased separately. To ensure everyone's safety, you are required to have insurance that covers the duration of your trip when traveling with us. To facilitate the booking process, Play Italy offers the opportunity to subscribe to an all-inclusive insurance policy. You can simply request this when you reserve your trip.
Absolutely! When you select a Play Italy tour, our website will automatically display the list of accommodations included in your Italian destinations.
Certainly! All of our tours include free time, allowing you to explore and enjoy your favorite aspects of Italy's breathtaking locations at your leisure.
Italian Local Experts are professional guides as well as natives who deeply love and understand everything about their country. They are eager to share their passion and knowledge with you. Prepare to embark on the best Italian trip ever with their guidance!
Play Italy offers several payment options. You can complete your booking payment through our platform using your credit card or a PayPal account. Stay tuned as new methods will be available soon.
Absolutely. If you wish to add extra nights to any of our packages, please contact our Booking Agents to arrange it. Play Italy will strive to find the best solution for your needs.
Certainly! All of our tours include free time, allowing you to explore and enjoy your favorite aspects of Italy's breathtaking locations at your leisure.
All Play Italy tours include free cancellation. This means there are no penalties for cancellations made for any reason. However, the specifics of our policy are as follows:
- If the trip is cancelled 21 days or more before departure, the traveler will be entitled to a full refund of the total amount paid.
- If the trip is cancelled less than 21 days before departure, the traveler will not be entitled to any refund.
- For more information, don’t hesitate to contact us.
No, Play Italy tours do not have any age restrictions. This means you can travel with your entire family to enjoy Italy’s unique experiences and breathtaking destinations. However, based on our experience with family travelers, all children must be accompanied by a parent or guardian during activities. Additionally, at least one guest in the traveling party must be 18 or older to make a reservation. Check out the best tours suited for families.
No, we currently do not offer discounts for groups. However, if you have a group booking request, we recommend contacting one of our agents. They will work to find the best solution for your trip to Italy.
Absolutely! To bring your pet, simply select the "Pet" option during the booking process. If you forget to select this option initially, please inform us as soon as possible so we can best accommodate your needs and ensure a smooth travel experience for you and your pet.
Absolutely! If you have specific destinations or requests in mind, don’t hesitate to send an email to our booking agents. We will be glad to assist you in finding the perfect plan for your trip to Italy.
