Booking a trip
Generally, non-European Union (EU) citizens require the following documents for travel to Italy:
- Passport: ensure it is valid for at least six months beyond your planned departure date from Italy.
- Visa: depending on your nationality and the purpose of your visit, you may need a visa. Please check the specific visa requirements for your country. Note that some countries are exempt from visa requirements for short stays.
Remember, entry requirements can vary, so it’s crucial to stay informed and secure the necessary documentation well in advance of your travel date.
Play Italy encourages you to make your reservations as early as possible, especially if your travel dates are limited. The earlier you book, the easier it will be for us to arrange the perfect custom-made vacation for you. Please note that our tours do not have fixed arrival and departure dates, allowing you the flexibility to travel on your schedule.
Each trip is unique and includes different services. The tour packages featured on our website include accommodations, private transfers to and from various destinations, boat tours, museum and attraction tickets, and guidance from Italian local experts.
Flights, changes in the itinerary, or additional hotel nights before and after your journey are not included. These can be added during the reservation process by contacting our Booking Agents directly via email.
Yes, when you choose your preferred trip, you will need to select the number of travelers and the number of rooms you'd like to have. You will be then asked to select the room type based on occupancy. Play Italy offers the opportunity to choose the most appropriate accommodation to enhance your travel experience.
Play Italy guests can book with confidence. You have the flexibility to modify your travel plans up to 21 days before your scheduled arrival date. Please note that all changes are subject to rate differences. Furthermore, during the high season, hotel availability may vary.
Yes, Play Italy periodically sends out coupons to all users subscribed to our newsletter. We strongly encourage subscribing to benefit from these offers! These coupons provide discounts that can be used offline during the booking process with one of our Booking Agents.
Yes, traveling to Italy is safe. We prioritize your well-being by tailoring every aspect of your trip to ensure a worry-free experience. This includes solo travelers who can feel secure knowing that our team provides 24/7 assistance. With us, you can relax and enjoy Italy’s beauty to the fullest, confident in your safety at all times.
Play Italy delivers a personalized luxury travel experience tailored to your preferences. We craft custom itineraries that eliminate the stress of planning, handling everything from private transportation to skip-the-line access at museums. Enjoy seamless journeys with stays in 4-star hotels or exclusive and unique accommodations, exclusive access to top attractions, and support from our Italian Experts at every step. With Play Italy, your vacation maximizes time, minimizes hassle, and ensures a memorable experience.
Our Play Italy tours come with our dual-tier travel packages:
- QUALITY Experience includes:
- Accommodation in 4-star hotels or unique locations
- Private transfers
- Standard seats for high-speed train transfers among cities
- Tours shared only with small groups
- Our Italian Experts to guide you around
- Assistance pre, during and after your trip
- PREMIUM Experience includes:
- Accommodation in 5-star hotels or one-of-a-kind locations
- Private activities and tours
- Private transfers
- First-class seats for high-speed train transfers among cities
- Our Italian Experts to guide you around
- Premium assistance pre, during and after your trip
Flights to and from your destinations are not included in the cost of the tours listed on our website. However, if you prefer, you can contact our Booking Agent to help you book your flights as well.
Travel insurance is not included in our packages and will need to be purchased separately. To ensure everyone's safety, you are required to have insurance that covers the duration of your trip when traveling with us. To facilitate the booking process, Play Italy offers the opportunity to subscribe to an all-inclusive insurance policy. You can simply request this when you reserve your trip.
Absolutely! When you select a Play Italy tour, our website will automatically display the list of accommodations included in your Italian destinations.
Certainly! All of our tours include free time, allowing you to explore and enjoy your favorite aspects of Italy's breathtaking locations at your leisure.
Italian Local Experts are not just guides but include every professional involved in your Play Italy journey, from booking agents to local guides. They are passionate about Italy’s culture, history, and traditions and are dedicated to making your trip seamless and deeply engaging. Beyond guiding, they ensure every aspect of your journey connects you with the authentic essence of Italy, making your experience truly unforgettable.
Play Italy offers several payment options. You can complete your booking payment through our platform using your credit card or a PayPal account. Stay tuned as new methods will be available soon.
Absolutely. If you wish to add extra nights to any of our packages, please contact our Booking Agents to arrange it. Play Italy will strive to find the best solution for your needs.
Certainly! All of our tours include free time, allowing you to explore and enjoy your favorite aspects of Italy's breathtaking locations at your leisure.
We both offer group and private solutions, depending on the experience you want to have. Let us know how you imagine your dream Italian Trip and we’ll tailor it entirely to your preferences.
All Play Italy tours include free cancellation. You can cancel your trip for any reason up to 21 days before departure without any penalty.
Please note that this cancellation policy does not apply to flights booked through us, which are non-refundable.
No, Play Italy tours have no age restrictions! This means you can bring your entire family to Italy and enjoy our unique experiences and breathtaking destinations together. Please note that at least one person in your travel party must be 18 or older to make a reservation.
No, we currently do not offer discounts for groups. However, if you have a group booking request, we recommend contacting one of our agents. They will work to find the best solution for your trip to Italy.
Absolutely! You just need to let us know during the booking process.
Absolutely! If you have specific destinations or requests in mind, don’t hesitate to send an email to our booking agents. We will be glad to assist you in finding the perfect plan for your trip to Italy.
